Are there any special requirements with Win8 to get these options? So we can easily go to user notebooks with a pen drive with all. Solution 2: Use one computer to do Surface Bitlocker recovery Step 1: Remove the hard drive from Surface Pro and connect it to one Windows computer as an external drive. Simple really; we are looking to expand our team internally in order to provide you even more great content, as well as take on a more proactive role in the future with our readers more to come on that later! How to recover data from Bitlocker encrypted Surface Pro? Step 4: You can choose keep my files or remove my files. You cannot access anything over the network without valid credentials. Mostly because some third party encryption technologies require preboot authentications. Hi, When you enable BitLocker, you can create a recovery password 48 characters and a recovery file. Windows 8 Step 1: Make sure that Surface is turned off and connected to the power supply.
I transferred a file from my tablet to my flash drive and carried on with my meeting. You may not want all of it but you probably want some of it. I took it to a repair place and they said they couldn't reset, suggested I change the hard drive, I agreed but the hard drive is connected to the mother board. Perhaps the company's password security policy locks users out after a specific number of failed sign in attempts. After you complete the reset, everything should be clean and just like the first time you took it out of the box. Edit: Had another one effected today.
As a result, users tend to end up in these frustrating situations after a Microsoft update goes wrong and inadvertently messes up a critical file. Every reddit thread on this issue says just to return it and get a new one. Step 7: If prompted for a recovery key, select Skip this drive at the bottom of the screen. It came with windows 10. Then, you can install windows.
I read your article as well. Please bear with us while we are still under construction! Step 3: Launch M3 Data Recovery software and then choose Bitlocker Recovery module. During the reset, it now asks me for a Bitlocker recovery key and I have no idea where to get this because I never set it up. I have not found any answers on google or microsoft forums either, and am currently waiting for a microsoft rep to take my call. When i recovery mode, the recovery key is need.
If your device meets one of these conditions, you will need to suspend BitLocker before installing this update. The same goes for Windows 8. Step 7: Tap Reset button, factory reset process will begin. Step 2: Wait for Surface restarts to recovery mode, select Troubleshoot. So am I If so, do you know your full account password, off the top of your head? Subsequent reboots do not or at least so far have not asked for the recovery key again. Windows offers to create this for you. If you cannot log into Surface Pro after entering the correct Bitlocker recovery key, there are two solutions to do Surface Bitlocker recovery.
While living in Austin, Columbo has contributed to high profile projects for the State of Texas, Fortune 500 technology companies and various non-profit organizations. NathM - My Google-fu turned up the same article. If you saved the recovery file somewhere, you can still decrypt. Surely there is another way to reset, I don't care about the minimal amount of stuff I have on my drive I just want my laptop back, at this stage the unwanted Microsoft protection is preventing me from doing anything. There have been 2 rounds of updates so far in the past two weeks that have caused BitLocker to pop up. How to Reset Surface to Factory Settings without Signing in Forgot the password to sign in to your Surface tablet? Today I recieved two reports of Surface machines prompting for BitLocker recovery keys after a reboot.
Alternatively, you can use the Windows key + I shortcut to open directly. If so, leave a comment and help your fellow readers out. As soon as the Surface logo appears, release the Volume down button. Step 6: Select the target operating system you need to reset. I have checked all policies but I do not get the option. I am currently wanting to throw my tablet and have no idea how to get out of this ridiculous loop. After entering the pin I still have the option to save in file and to print the recovery key.
Step 9: Tap Yes, repartition the drives, and on the next page, tap Next. We've tried entering the previous password and changed it to a new password which it won't accept either. I would actually argue that contacts are far more important than bookmarks. How about the passwords for your E-mail, Facebook, LinkedIn, etc. I found that is regarding the same issue.
We rated this tablet data recovery case a 10 on our ten-point case rating scale. The screen went to sleep mode but when I turned it on it was this bit locker screen. The question is how do you gain access to the data in it? Moreover, it also displays all important system other components version that you might need for troubleshooting. The manual process of bringing every single Surface I have in the field so I can suspend BitLocker, install updates, reboot, and re-enable BitLocker is not an option. Sometimes the problem with the file is more permanent. I cannot confirm that fixed things as I don't believe any firmware updates have come out since that change, but it might be something to check out. All I know is this is a major pain and I am determined to do as much as possible to avoid restoring to factory settings and losing my sisters pictures.
Remove all: If you're planning to donate, recycle, or sell your Surface or send it in for replacement, use this option and choose to fully clean the drive. All the normal services run. In many situations, this alone can often fix whatever problematic file is causing the boot loop and snap the Surface Pro 4 tablet out of its funk. I had a bitlocker bluescreen come up. Step 8: Select the target operating system to reset. Of course, the data in the system drive will be lost forever.